Shipping
Shipping destinations
We currently offer shipping to EU countries and to the USA.
Worldwide Orders
We do not serve orders to other destinations than the EU and USA, but we hope to do so in the future.
Shipping Times
Shipping will typically take 6-8 business days.
Shipping Routes
Our shipments originate from locations within the EU and USA respectively, so there should be no customs-related hold-ups at international borders.
Shipping Fees
Exact shipping fees are calculated during your checkout process.
We currently do not offer free shipping.
Return Shipping Fees
Please understand that we can not offer general coverage for your return shipping cost.
We will cover basic return shipping cost for items that are not as advertised, according to our Refund Policy and procedures.
Order Processing
Estimated order processing (incl. manufacture) time is 3-7 business days.
Typically our products are manufactured on demand, which means that your items are produced only after your order comes in. This is the reason for our processing times being on average longer compared to brand shops selling pre-produced goods.
Order Tracking
Once your order is on the way you receive an email containing tracking information regarding your shipment.
Failed Deliveries
Please understand that we cannot be held responsible for a delivery failing for any of the following reasons:
- The provided shipping address was incorrect.
- The recipient, after having received a notice of non-delivery, did not contact the delivery service in time.
Shipping Delays
Please note that in case of unforeseen circumstances (such as f.e. natural disasters and global pandemics) delays of delivery may occur.